Terms and Conditions

WEST COAST CRUIZERS TERMS OF SERVICE

Last Updated: [9/1/2026]

OVERVIEW

This website is operated by West Coast Cruizers, a division of IDJLA, LLC ("West Coast Cruizers," "Company," "we," "us," or "our"). Throughout the site, the terms "we," "us," and "our" refer to West Coast Cruizers and IDJLA, LLC.

West Coast Cruizers offers this website, including all information, products, services, tools, and resources available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the site, including customers, browsers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you may not access the website or purchase products from us.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least 18 years of age or the age of majority in your state of residence.

You may not use our products for any unlawful purpose or in violation of any applicable federal, state, or local laws.

You agree not to transmit any viruses, malware, or harmful code through our website.

Violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks and adapted to technical requirements.

Payment information is always processed through secure third-party payment processors.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete, or current.

The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify website content at any time without obligation to update information.

SECTION 4 – MODIFICATIONS TO PRODUCTS, SERVICES AND PRICES

Prices for products and services are subject to change without notice.

West Coast Cruizers reserves the right to modify or discontinue any product, service, feature, or content without notice.

We shall not be liable to any customer or third party for any modification, suspension, discontinuation, or price change.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and may have limited quantities.

We make every effort to display products accurately but cannot guarantee that your monitor or device will display colors accurately.

We reserve the right to:

• Limit sales to any person, region, or jurisdiction

• Limit quantities sold

• Discontinue products

• Modify product specifications without notice

• Refuse orders at our sole discretion

SECTION 6 – E-BIKE SAFETY AND RIDER RESPONSIBILITY

Electric bicycles involve inherent risks, including serious injury, disability, property damage, and death.

By purchasing or operating a West Coast Cruizers bicycle, you acknowledge and agree that:

• You voluntarily assume all risks associated with ownership and operation.

• You will comply with all applicable laws and regulations.

• You are responsible for determining whether operation is legal in your jurisdiction.

• You will inspect and maintain the bicycle regularly.

• You will use appropriate safety equipment including a helmet.

West Coast Cruizers shall not be liable for injuries, damages, or losses arising from misuse, negligence, improper maintenance, unauthorized modifications, reckless operation, or failure to follow safety instructions.

SECTION 7 – ASSUMPTION OF RISK, ASSEMBLY RESPONSIBILITY, AND RELEASE OF LIABILITY

The purchaser and rider acknowledge that electric bicycle riding is an inherently dangerous activity that carries risks including, but not limited to, serious bodily injury, paralysis, property damage, and death.

By purchasing, assembling, maintaining, or operating a West Coast Cruizers bicycle, you voluntarily assume all risks associated with ownership and use of the product.

West Coast Cruizers strongly recommends that all bicycles be assembled, inspected, adjusted, and safety-checked by a qualified bicycle mechanic, professional technician, or reputable bicycle shop prior to use.

If a qualified technician or bicycle shop is not reasonably available, the purchaser assumes full responsibility for ensuring proper assembly, adjustment, inspection, maintenance, and safe operation of the bicycle by carefully following all instructions contained in the Owner's Manual and any supplemental assembly or safety materials provided by West Coast Cruizers.

The purchaser and rider are solely responsible for:

• Proper assembly and adjustment of the bicycle.

• Performing pre-ride inspections.

• Ensuring all fasteners, brakes, steering components, wheels, tires, electrical systems, and drivetrain components are properly installed and functioning.

• Following all maintenance schedules and safety recommendations.

• Operating the bicycle in accordance with all applicable local, state, and federal laws.

Failure to properly assemble, inspect, maintain, or operate the bicycle may result in serious injury, property damage, or death.

To the fullest extent permitted by law, West Coast Cruizers, IDJLA, LLC, its owners, officers, employees, affiliates, agents, suppliers, and representatives shall not be liable for any injury, death, property damage, loss, claim, or expense arising from:

• Improper assembly.

• Improper maintenance.

• Failure to follow the Owner's Manual.

• Unauthorized modifications.

• Improper repairs.

• Rider negligence.

• Failure to conduct pre-ride safety inspections.

By assembling, operating, or riding a West Coast Cruizers bicycle, you expressly release and discharge West Coast Cruizers and IDJLA, LLC from any liability arising from such risks to the fullest extent permitted under applicable law.

SECTION 8 – BATTERY SAFETY

Lithium-ion batteries require proper handling and care.

Customers agree to:

• Use only approved chargers.

• Charge batteries in a safe, dry, ventilated area.

• Avoid exposure to excessive heat, freezing temperatures, or moisture.

• Discontinue use if the battery becomes damaged, swollen, leaking, or overheated.

Improper use may result in fire, injury, property damage, or death.

SECTION 9 – BATTERY WARRANTY EXCLUSIONS

The battery warranty shall be void if damage results from:

• Water intrusion, flooding, submersion, or pressure washing.

• Use of unapproved chargers.

• Improper charging practices.

• Physical abuse, impact, accidents, or collisions.

• Unauthorized repair, modification, or disassembly.

• Improper storage.

• Fire, theft, vandalism, or natural disasters.

• Commercial, fleet, delivery, or rental use.

• Normal battery degradation and capacity loss.

Battery performance naturally declines over time and is not considered a manufacturing defect.

SECTION 10 – WATER DAMAGE EXCLUSION

West Coast Cruizers electric bicycles contain water-resistant but not waterproof electrical components.

Warranty coverage does not extend to damage caused by:

• Riding through deep water.

• Flooding.

• Pressure washing.

• Improper cleaning methods.

• Water intrusion into batteries, motors, controllers, displays, wiring, or charging ports.

Customers are responsible for protecting their bicycles from excessive water exposure.

SECTION 11 – WARRANTY

Warranty coverage includes:

Fork & Frame

• 1 Year

Battery

• 2 Years

Electrical Components

• 1 Year

Including:

• Motor Hub

• LCD Display

• PAS Controller

• Charger

• Thumb Throttle

Mechanical Components

• 6 Months

Including:

• Fender

• Crank

• Pedals

• Disc Brakes

Exclusions

This warranty does not cover:

• Misuse

• Abuse

• Accidental damage

• Water damage

• Unauthorized repairs or modifications

• Commercial use

• Theft

• Vandalism

• Normal wear-and-tear items including tires, tubes, chains, brake pads, grips, and similar consumables.

Labor

Warranty coverage includes replacement parts only.

Labor is not covered except for approved motor hub warranty replacements.

Labor reimbursement may be approved with proper documentation including photos, videos, and service invoices.

Claim Requirements

Proof of purchase is required for all warranty claims.

Our Promise

At West Coast Cruizers, we are a premium e-bike company partnered with an overseas manufacturer with over 30 years of experience. We will assist you with all warranty issues within the covered timeframe. Beyond the warranty period, we remain committed to helping you maintain and service your e-bike to the best of our ability.

SECTION 12 – BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate billing information.

We reserve the right to cancel or refuse orders suspected of fraud, abuse, or unauthorized activity.

SECTION 13 – OPTIONAL TOOLS

We may provide access to third-party tools and services.

Such tools are provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

Your use of third-party tools is entirely at your own risk.

SECTION 14 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

West Coast Cruizers is not responsible for the content, policies, or practices of any third-party website.

SECTION 15 – USER SUBMISSIONS

Any reviews, photographs, videos, comments, testimonials, suggestions, or submissions may be used by West Coast Cruizers for promotional and business purposes without compensation unless prohibited by law.

SECTION 16 – PRIVACY

West Coast Cruizers does not sell customer personal information.

Customer information is collected solely for:

• Processing orders

• Warranty administration

• Customer service

• Product updates

• Legal compliance

Questions regarding privacy may be directed to:

greg@westcoastcruizers.com

SECTION 17 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies, omissions, pricing mistakes, and product descriptions without prior notice.

Orders may be canceled if inaccurate information is discovered after purchase.

SECTION 18 – PROHIBITED USES

You may not use this website:

• For unlawful purposes

• To violate laws or regulations

• To infringe intellectual property rights

• To upload malicious software

• To collect personal information without authorization

• To interfere with website security

• To scrape or copy content without permission

• To submit fraudulent information

SECTION 19 – DISCLAIMER OF WARRANTIES

Except as expressly provided in our written warranty policy, all products and services are provided "AS IS" and "AS AVAILABLE."

We disclaim all implied warranties to the fullest extent permitted by law.

SECTION 20 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, West Coast Cruizers and IDJLA, LLC shall not be liable for:

• Personal injury

• Property damage

• Lost profits

• Lost revenue

• Business interruption

• Incidental damages

• Consequential damages

• Special damages

Our maximum liability shall not exceed the purchase price of the product giving rise to the claim.

SECTION 21 – INDEMNIFICATION

You agree to indemnify and hold harmless West Coast Cruizers and IDJLA, LLC from any claims, damages, liabilities, costs, or expenses arising from your use of our products or violation of these Terms.

SECTION 22 – SEVERABILITY

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 23 – TERMINATION

These Terms remain effective until terminated by either party.

We may terminate access to our website or services immediately if we believe a violation of these Terms has occurred.

SECTION 24 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Warranty Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between the customer and West Coast Cruizers.

SECTION 25 – FORCE MAJEURE

West Coast Cruizers shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, fires, floods, labor disputes, supply chain disruptions, government actions, war, terrorism, or internet outages.

SECTION 26 – GOVERNING LAW

These Terms shall be governed by the laws of the State of California.

SECTION 27 – DISPUTE RESOLUTION

Any dispute arising from these Terms or the purchase of products shall first be addressed through good-faith negotiations.

Any legal action shall be brought exclusively in the courts of California.

SECTION 28 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Continued use of the website following changes constitutes acceptance of the revised Terms.

SECTION 29 – CONTACT INFORMATION

West Coast Cruizers
A Division of IDJLA, LLC

Email: greg@westcoastcruizers.com

Website: www.westcoastcruizers.com